Privacy Policy
Our goal is to offer you high quality, custom solution windows and doors through a convenient web channel. We are also applying the same principle when it comes to collecting and processing your personal data. We have written this Privacy Policy to explain what information we collect about our users and for what purposes we use it. We are doing our best to ensure that our positions are unambiguous and easily understood.
We use the following methods to collect information:
If you share your information with us or give us the right to collect it using the Eeny Fashion OÜ online store, you as a user will be asked for permission to use your information. The information collected about you includes:
– given name;
– surname;
– phone number;
– e-mail address;
– physical delivery address (street, house, apartment, county, postal code).
Such information includes information about the products and services that users have purchased.
When using the service, the website also collects technical information through cookies.
Cookies
We create and store user cookies with the aim of making the online store more user-friendly. A cookie is a tiny text file that is sent to and stored on the user's computer by websites that the user visits. The cookie is stored in the file directory of the user's browser. If the user has visited the website before, the web browser reads the cookie and forwards the corresponding information to the element which initially saved the cookie. Removing cookies is browser-based and is done through the browser settings. Additional information on applying cookies can be found at www.aboutcookies.org.
For what purposes do we use cookies?
Shopping cart contents – by saving the contents of the shopping cart, the user can close their web browser without having to worry about losing their selections and can pick up next time right where they left off.
Log-in status – the user's login information is saved, which means that the user's entry into the store is automatic on repeat visits and does not require constant re-verification.
Google Analytics – the user data is saved for the purpose of collecting usage statistics. In addition, the IP address of the user is stored in Google Analytics. Statistics permit us to obtain an overview of the behaviour patterns of the user, highlight the website’s deficiencies and, in the long-term, make the web shop more personal and user friendly.
What do we do with the collected information?
We use the collected information for the purposes of providing a service. As a result, we do not collect any data on users that is not necessary for providing the service. User-related information is available as needed:
to the user;
to the production supervisors;
to the body administering the website;
to the partner offering transportation service.
All associated partners share principles that are similar to our own, and store and implement the user’s personal data using the same basic truths. In order to protect the interests of the user, the processing of personal data between different parties is only carried out on the basis of a contract.
We use customer data for production, invoicing and accounting purposes.
The data of the user is important to our logistics partners for the purpose of providing service. Without the collection of key data, it is impossible to provide the service.
In the collection of statistical data, we consider benevolently the user's interest in obtaining a more user-friendly service and trouble-free operation of the website. Statistikaandmed lubavad meil analüüsida Kasutajate käitumismudeleid veebiteenuse kasutamisel, lubades näha, milliseid sisulehti on enim kasutatud ning millistes kohtades satuvad Kasutajad puudujääkide juurde.
Direct marketing notices
If there is interest, we will send the user newsletters about updated products, services and terms and conditions. To receive the newsletters, the user must provide the corresponding consent. If the user no long wishes to receive direct marketing notices, they must select the corresponding reference in the footer of the e-mail or submit a cessation request to the address info@eeny.ee.
If personal data is processed for the purposes of direct marketing, the user has the right to submit objections at any time in regards to the initial and further processing of its personal data, notifying customer service thereof at the address info@eeny.ee.
How and when do we share data?
Eeny Fashion OÜ is an international service provider. By using our services you consent to your data possibly being used for the purposes of providing service outside of your home country.
User-related information is exceptionally available only to the user, production supervisors, the website administration body and the partner providing the transport service.
Eeny Fashion OÜ shares the user's data with official authorities if there is sufficient reason to believe that the user's behavior has malicious intent for the company or other users.
Communication with banks for the purpose of paying for purchases is encrypted to ensure the security of the user's personal banking details. The online shop does not have access to banking information.
In other instances we only forward personal data to third parties if we have the consent of the individual whose data is being forwarded.
How long do we keep user Information?
Data is used actively for the purpose of keeping in mind the client’s interests and during the period when the application of data is necessary for meeting the goal of the provision of service. Keeping in mind the client’s interests, there is no time limit on the period for storing data. The deletion of data takes place based on a written request from the client, which is sent to the address info@eeny.ee. When deleting data we apply the process to all associated systems, including our own backup copies and those of our partners.
Your rights as a user regarding the administration of your data
As a customer, you have the right to access your personal data at any time by sending a request to info@eeny.ee. Personal data may not be accessed if this right is restricted by law.
The user has the right to withdraw his or her consent to the processing of personal data at any time, unless the processing of personal data is permitted by law without the consent of the user. Withdrawal of consent does not affect the lawfulness of data processing that took place on the basis of consent prior to withdrawal.
If you find that your personal data is not being processed in the manner prescribed in the terms and conditions of the contract or legislation, you have the right to demand the termination of the processing of your personal data and access to your personal data by the company providing the service, Eeny Fashion OÜ, and the deletion of the collected data. The corresponding request can be submitted to service provider Eeny Fashion OÜ atinfo@eeny.ee or you can contact the Estonian Data Protection Inspectorate at www.aki.ee.
How to contact us?
If you have any questions about our privacy policy, you are welcome to contact us: info@eeny.ee
